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Frequently Asked Questions

Ordering, shipping, returns, and product compatibility — answered clearly.

Ordering & Products

Do you sell regulated or restricted products?

No. Bond Supply sells standard packaging, shipping, and business supplies only.

Should I review dimensions before ordering?

Yes. Customers are responsible for reviewing product dimensions, quantities, compatibility, and specifications before purchase.

Are thermal labels compatible with every printer?

Printer compatibility varies. Review your printer specifications before purchasing thermal label rolls.

Shipping

When do orders ship?

Most orders process within 1–2 business days. Bulk orders may ship in multiple boxes.

Is there free shipping?

Orders over $75 qualify for free standard shipping in the contiguous United States.

Returns

What is your return window?

Unused and unopened products may be returned within 30 days. Damaged or incorrect items must be reported within 3 days.

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